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Kofax is now Tungsten Automation

About us

The trusted choice

Tungsten Automation, formerly Kofax, has been at the forefront of digital workflow transformation for nearly four decades. Today, we proudly stand as the trusted global leader in intelligent workflow automation, providing businesses with robust solutions to automate their most data-intensive business workflows. Whether it's optimizing business processes, enhancing AP and invoice workflows, or elevating document automation and security, our robust portfolio of solutions are tailored to streamline business-critical processes, propelling business forward in the digital age.

Our promise

Choosing Tungsten Automation is more than a decision—it’s a commitment to lasting dependability, cutting-edge products, and the ability to evolve alongside ever-changing market dynamics. Our rich legacy is a testament to the successes of our customers in business-critical workflow automation, and their unwavering trust in our technology, support, service and extensive network of partners and marketplaces.

Our dedication to innovation and customer success has earned us industry recognition, including being named a leader in Intelligent Automation (IA), Intelligent Document Processing (IDP) and Process Orchestration by top analysts.

The Tungsten Automation advantage

Our cloud-choice, vendor agnostic solutions have consistently improved efficiency and reduced costs for 25,000+ customers worldwide. Leading enterprises consistently choose Tungsten Automation for:
  • Innovation: Our culture of innovation is reflected in our relentless pursuit of delivering automation mastery, market-leading intelligent document processing (IDP), and groundbreaking generative AI tools.
  • Scalability: Tungsten Automation offers unified scalability through a single, vendor-agnostic solution, providing flexible and future-ready solutions for your business.
  • Trust: Driven by technological advancements and our adaptability to market and business needs, we proudly endure, embracing a 40-year legacy that reflects the trust our valued customers place in us.

Tungsten Automation by the numbers

25,000+

Customers

850+

Partners

2,100+

Employees in 32 countries

8/10 Top global banks

7/10 Top global insurers

3/5 Largest logistics companies

Our customers

The trusted partner to 25,000+ customers worldwide

We are proud that organizations from virtually every industry trust Tungsten Automation to transform their businesses workflows.

Financial services

Aetna
American Express
BNP Paribas
Citi
Dexia
Goldman Sachs
HSBC
ING
JP Morgan
Prudential
Raymond James
Visa

Insurance

Aviva
Berkshire Hathaway
Cigna
Humana
MetLife
New York Life
The Standard
Willis

Healthcare

CardinalHealth
Express Scripts
Geisinger
Loma Linda University
Macquarie University
McKesson
Merck
Spectrum Health
UnitedHealth Group
University Hospitals
WellPoint

Government

Badan Pusat Statistik
Centers for Medicare and Medicade Services
Department for Work and Pensions
Jordan Customs
National Archives
U.S. Air Force
U.S. Department of Health and Human Services
U.S. Forest Service
U.S. Navy
Ventura County

Business process outsourcing

Alegri
Altisource
Capita
Decipha
Fujitsu
Iron Mountain
Orange Business Services
Personnel Concepts
Pitney Bowes
Sapient
With a broad portfolio of automation solutions dedicated to solving inefficiencies across a wide parameter of use cases in the financial, healthcare, supply chain and government industries amongst others, Tungsten Automation is uniquely positioned to offer customers a broad portfolio of trusted solutions from a single vendor.
Reynolds C. Bish
Chief Executive Officer
Leadership

Meet our leadership team

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Reynolds C. Bish – Chief Executive Officer

Chief Executive Officer

Reynolds was named CEO of Tungsten Automation in 2007. In addition to creating a new vision for the company, he has driven substantial strategic change throughout the business leading to significant growth in revenues, operating income, and shareholder value creation. Prior to Tungsten Automation, he co-founded and was CEO of Captiva Software Corporation, a leading provider of input management software and services, and a NASDAQ listed company that was acquired by EMC Corporation in December 2005. Reynolds was previously CEO of Unibase Systems, Inc., a private company that revolutionized the data entry market by providing software and systems on industry standard, open platforms. He was also a co-founder and CFO of Covalent Systems Corporation, a venture capital-funded private company that was a leading provider of data collection and production management systems for commercial and in-plant print shops. He also served as CFO of Fafco, Inc., a NASDAQ listed company that was a leading provider of solar heat exchangers, and was a CPA with Price Waterhouse. He is a recognized industry spokesperson, honored as an Entrepreneur of the Year by Ernst & Young in 2003, and named a Director of the Year by the Corporate Directors Forum in 2008. He holds a Bachelor of Science in Business Administration from the Pennsylvania State University.

Reynolds C. Bish – Chief Executive Officer

President and Chief Operating Officer

Peter Hantman is President and Chief Operating Officer at Tungsten Automation, tasked with leading the company's go-to-market functions globally, including sales, services, strategy, and marketing. Before joining Tungsten Automation, Peter was COO at e2open, a renowned SaaS supply chain management company, where he contributed significantly to the company’s organic and inorganic growth. Prior to COO, Peter served as e2open’s CFO, enhancing the company's profitability and capacity for acquisitions. He is committed to accelerating Tungsten Automation’s growth and market leadership through teamwork, innovation, and operational excellence.

Tim Battis - Executive Vice President of Global Sales

Chief Revenue Officer

Tim Battis is Executive Vice President of Global Sales at Tungsten Automation and is responsible for all sales functions on a global basis. He most recently served as Executive Vice President of Global Sales at Ceridian, a leading human capital management software company, driving its transition to cloud-based product offerings. Prior to Ceridian, Tim was National Director of Integrated Sales at IKON Office Solutions, then the world’s largest independent dealer for document management systems. He also served as General Manager at Visual Technology, overseeing operations. Tim holds a Bachelor of Arts in Business Management from St. Cloud State University.

Joe Olson - Chief Customer Officer

Chief Customer Officer

Joe Olson is Chief Customer Officer at Tungsten Automation, with a career spanning over two decades in executive leadership roles within public and private SaaS companies operating on a global scale. His extensive background includes serving as CEO, CCO, and GM, where he has consistently demonstrated a deep commitment to driving customer-centric strategies that align with customer needs. Olson's leadership has been instrumental in guiding various functional areas crucial to customer success, including Professional Services, Sales, Support, SaaS Operations, and Renewals. His hands-on approach and strategic vision have consistently delivered tangible results, enhancing customer satisfaction and retention, while driving revenue growth.

Cort Townsend – Chief Financial Officer

Chief Financial Officer

Cort Townsend was appointed CFO of Tungsten Automation in March 2016 and is responsible for accounting, finance, tax, treasury, audit, order management, and IT. Since joining Tungsten Automation in 2010, Cort has held several senior finance roles, having served most recently as the company’s Chief Accounting Officer and Corporate Controller. Before joining Tungsten Automation, Cort worked at Deloitte in the audit practice spending most of his time on software and technology clients with a wide range of small, private companies to large publicly traded companies. Cort holds a Bachelor of Science in Accounting with a Minor in Asian Studies from University of Utah.

Lynne Scheid – Senior Vice President of Human Resources

Chief People Officer

Lynne Scheid is Senior Vice President of Human Resources. She has been with Tungsten Automation since 1989. Before joining Tungsten Automation, she worked in Human Resources for Century Data Systems (a Xerox company) and Charleston Associates (eventually acquired by Anacomp). Lynne is responsible for all human resources functions. She studied Business Administration at California State University, Fullerton, and holds a certificate in Human Resources Management from University of California, Irvine.

Greg Mermis – General Counsel & Senior Vice President of Legal Affairs

General Counsel & Senior Vice President of Legal Affairs

Greg Mermis is General Counsel and Senior Vice President of Legal Affairs. Greg joined Tungsten Automation through the company’s acquisition by Lexmark where he had served as general counsel for the Enterprise Software business since 2012, after serving as the company’s outside counsel for many years as a shareholder in the Kansas City, Mo., office of Polsinelli PC. Greg has extensive experience in software licensing and software as a service, for both software licensors and licensees, as well as related areas such as agreements for support and maintenance, managed services and hosted services. He has represented large and small businesses in a wide variety of transactions, including corporate acquisitions, sales, financing and private equity investments, as well as investor and shareholder agreements, employment agreements, non-competition and confidentiality agreements and vendor and customer contracts. Greg also practiced accounting with a national accounting firm and was licensed as a Certified Public Accountant. Greg holds a Bachelor of Science degree in Accounting from Kansas State University and a Juris Doctorate from University of Kansas School of Law.

Brad Hamilton - Executive Vice President of Research & Development and oversees engineering, product management, QA and related functions

Executive Vice President of Research & Development

Brad Hamilton is the Executive Vice President of Research & Development and oversees engineering, product management, QA and related functions. He leads a globally diverse staff that collaborates across multiple sites and time zones via a unified development process known as Disciplined Agile Delivery. Previous to this role, he held numerous other positions in management, engineering and product management at Tungsten Automation. Prior to joining Tungsten Automation, Brad held management and technical positions at Pick Systems, a producer of databases and application development environments. He graduated Summa Cum Laude from the University of California, Irvine, with a Bachelor’s degree in Computer Science.

Christopher Quish - Executive Vice President of Corporate Development

Executive Vice President of Corporate Development

Chris leads Tungsten Automation’s inorganic growth through mergers and acquisitions in conjunction with Tungsten Automation private equity owners, TA Associates and Clearlake Capital. Prior to joining the company, he led strategy and M&A at Gigamon, the leader in network security and observability. Chris spent six years at OpenText where he nearly tripled the size of the company’s Business Network Cloud and later led cybersecurity M&A. Among other positions driving organic and inorganic efforts for software and cloud services companies, Chris also cofounded Vector Airport Solutions, an industry-first solar powered, wireless solution that generates revenue for airports around the world. Chris graduated from the University of Connecticut with a Bachelor’s Degree in Political Science and a minor in Economics. He later earned a Master’s in Business Administration from George Mason University.

ESG

Our commitment to sustainability

At Tungsten Automation, we prioritize responsibility and sustainability, nurturing a global work environment that values empowerment, diversity, and inclusiveness. Our dedication to environmental responsibility is reflected in our eco-friendly products, and we extend this commitment to energy conservation and waste management in our business operations. As a cornerstone of responsible business practices, good governance and ethical conduct are upheld by our employees through strict guidelines, earning trust from stakeholders such as customers, partners, employees, and suppliers.
Newsroom

Recent press releases

Bendigo Health
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We’ve now replaced manual document-management processes with a highly automated workflow—enabling us to put important information at our medical team’s fingertips faster than ever.
Julie Ritchie
Director of the Health Information Services, Bendigo Health
myhealth
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Since we went live with Kofax AP Essentials (formerly ReadSoft Online), we’ve not had a single instance of a double payment: a 100 percent accuracy rate for the solution.
Ferdia Doherty
Financial Controller, Myhealth Medical Group