Modernizing Insurance With Intelligent Automation
Transform your business with intelligent automation in insurance. Mitigate your risk of fraud, improve customer experience, and lower operating costs.
Tungsten Automation is a trusted partner to Leading Global Insurance companies
Remaining competitive in the current dynamic environment requires a multi-faceted approach to insurance operations.
In the dynamic insurance landscape, companies constantly strive for efficiency, cost reduction, and enhanced customer satisfaction. Tungsten Automation empowers insurers to achieve these goals by providing intelligent automation solutions. Leveraging Artificial Intelligence (AI), Intelligent Document Processing (IDP), and machine learning (ML), Tungsten Automation streamlines critical processes such as claim processing, underwriting, and compliance. This enables lower cost to serve, faster claim resolution, improved fraud detection, and more accurate underwriting decisions. By automating repetitive tasks, you enable employees to focus on high-value activities to drive your business objectives. Tungsten Automation equips insurers with the tools to gain a competitive edge, improve operational efficiency, and deliver exceptional customer experiences in today's evolving market.
Lower operating costs
Manage fraud and risk
Improve customer experience
Leading global insurance companies rely on Tungsten Automation to drive efficiency, reduce risk and elevate customer experiences.
Our customers leverage Tungsten across a broad set of Insurance verticals to gain a competitive advantage.
Reduce claims fraud with AI
Leverage advanced technologies like Artificial Intelligence (AI), machine learning, and data analytics to detect suspicious patterns in claims data and flag potential fraud for investigation. Comprehensive fraud detection capabilities enable insurers to mitigate risks, enhance operational efficiency, and protect financial performance.
Automate claims
Streamline the claim process—from intake to verification and settlement—through comprehensive automation, significantly reducing manual errors and accelerating claims resolution. By leveraging Intelligent Automation, insurers achieve faster and more efficient customer service, resulting in greater customer satisfaction and enhanced operational efficiency.
Streamline renewals
Optimize policy renewals by implementing automated document reviews, which ensure timely updates, minimize delays, and significantly enhance customer satisfaction.
Support underwriting
Accelerate the underwriting process by efficiently extracting data from documents, facilitating faster risk assessments, improving decision-making, and enhancing underwriting accuracy.
Intelligent process automation in insurance leverages the capabilities of AI automation, intelligent document processing, and machine learning to help you lower cost and fraud risk and improve automation.
Those in the insurance industry can use intelligent automation to:
- Reduce claims fraud: Intelligent automation in the insurance industry can monitor claims data and flag potential fraud risks for further investigation.
- Streamline claims: The claim process can be fully automated from intake to verification to settlement. This can reduce instances of human error and improve customer experience.
- Optimize renewals: Rather than manually reviewing policy renewal documents, intelligent process automation can automate document reviews and minimize delays.
- Accelerate underwriting: With the help of Tungsten products like TotalAgility, automation can extract data from large volumes of documents and improve decision-making processes.
With the help of intelligent automation in insurance, insurance companies can lower operating costs by automating content-intensive claims. They can also mitigate their risk of fraud by automatically identifying suspicious behavior.
Insurance companies and customers can both benefit from AI transaction personalization and faster engagement time. Thanks to insurance in the age of intelligent automation, customers will have a more satisfying experience.
RPA in intelligent automation for insurance stands for robotic process automation (RPA). This is a process through which insurance companies can automate rote, rule-based tasks. Robotic process automation follows a set of defined rules and performs automated tasks accordingly. Tungsten’s RPA allows businesses to automate labor-intensive, multi-step tasks without the need for coding.
Ready to experience insurance in the age of intelligent automation? Request a demo to discover the power of Tungsten Automation. We’ll show you first-hand how our solutions can address your needs. A dedicated Tungsten rep will walk you through our intelligent automation solutions for the insurance industry. Discover why nearly 5,000 global insurance companies use Tungsten to streamline their processes and cut costs, all while leaving customers more satisfied.
Request a demo
With a personalized demo you can see firsthand how we can help you drive innovation, increase productivity and improve your bottom line.