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Public Sector Automation Solutions

Transform your workflows with public sector automation. Join 25,000 public sector customers in improving citizen services with Tungsten Automation.

Tungsten Automation is a trusted partner to the Public Sector globally

27Countries Served

25,000+Public Sector customers globally

14 of 15United States Federal Departments use Tungsten Automation

Overview

AI-powered Document and Workflow Automation empower digital transformation and citizen services

The public sector often grapples with inefficiencies stemming from outdated processes, fragmented data management, and complex compliance requirements. Tungsten Automation’s advanced technologies empower organizations to significantly enhance operational efficiency and reduce the burden of manual efforts. This transformation facilitates quicker responses to citizen inquiries and services, ultimately improving user satisfaction and engagement.

Leveraging advanced AI-powered analytics enables public sector organizations to gain critical insights from data, facilitating informed decision-making and effective policy development. By ensuring secure data management and compliance with regulatory standards, agencies can build public trust and foster transparency. Together, these capabilities create a more responsive and accountable public sector, dedicated to better serving its communities.

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Enhanced efficiency

Tungsten technology streamlines public sector processes by automating tasks and minimizing manual effort, leading to enhanced efficiency and significant cost savings.

Informed and expedited decision making

Analytics capabilities that help public sector entities gain valuable insights from data, enabling informed decision-making and policy development.

Enhanced citizen services

Public sector organizations can provide faster, more accurate services to citizens, improving satisfaction and engagement.
Customers

Global Public Sector organizations rely on Tungsten Automation to drive efficiency, reduce risk and elevate citizen experiences.

US Department of Veterans Affairs logo
US Air Force logo
Centers for Medicare & Medicaid Services logo
County oof Ventura, California seal
Marion Superior Court, Indiana logo
Ministere de L'economie des Finances et de la Relance logo
Jordan Customs logo
Stadt Wien logo
Gemeente Gouda logo
Ajuntament de Mataro logo
Case Studies

Our customers leverage Tungsten across a broad set of Public Sector services to gain a competitive advantage.

US Department of  Veterans Affairs logo
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"There are lots of organizations out there that provide web forms, and Tungsten does that too. But when we made our selection it was very rare to have anyone that had an integrated solution – integrated meaning that it mapped into the vendors’ accounting solution directly and completely automated the system."
Ben Sandlin
Supervisory Financial Manager, VA FSC
Marion Superior Court, Indiana logo
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“Tungsten technology is helping us to shape a much more streamlined approach to warrant processing.”
Amitav Thamba
Chief Technology Officer, Marion Superior Court
Use cases

Explore how AI-powered intelligent automation enhances how public sector institutions do business

Streamline grant management

Streamline grant management and writing with Intelligent Automation and document management, improving efficiency and ensuring compliance.

Transform citizen onboarding

Digitize citizen onboarding processes, automating document collection, verification, and data entry, enhancing citizen service delivery.

Optimize case management

Automate case intake, routing, and document processing, enabling efficient and transparent case management in the public sector.

Improve compliance and records management

Ensure regulatory compliance and streamline records management with automated document capture, classification, and retention.

FAQs
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Public sector automation harnesses the power of AI automation for documents and workflow to create a more responsive and accountable public sector.

Global public sector organizations around the world use Tungsten Automation to improve their citizen experiences, including the US Department of Veteran Affairs, the US Air Force, Jordan Customs, and more.

 

By embracing automation in the public sector, organizations are empowered to do better work. Benefits of public sector automation tools include:

  • Enhanced efficiency: Streamline daily processes with task automation to increase efficiency, save cost, and reduce the opportunity for human error.
  • Better decision making: Thanks to public sector automation, you’ll gain access to valuable insights that can result in more informed decision-making and policy development.
  • Improved citizen services: Your citizens will appreciate faster and more accurate services as a result of enhanced workforce automation.

Tungsten robotic process automation (RPA) enables public sector organizations to automate time-consuming, multi-step tasks without the need for coding. Traditionally, robotic process automation for the public sector is quite basic. It follows an established set of rules to complete basic tasks. Tungsten RPA, however, has embedded AI and cognitive capture, enabling RPA to complete more complex tasks that require thinking and interpreting data.

Automation in the public sector can open doors to greater efficiency, better decision making, and improved customer satisfaction. Organizations in the public sector can use automation to:

  • Streamline grant management: Improve grant writing with automation for greater compliance, efficiency, and success.
  • Transform citizen onboarding: Onboard citizens digitally, including document collection, verification, and more, for better citizen service delivery.
  • Improve compliance: Manage and meet regulatory compliance thanks to automated identification of non-compliant materials.

Want to see Tungsten’s public sector automation tools in action? Request a demo today. Your dedicated Tungsten representative will take time to learn about your organization and where automation may be able to help. Then, we’ll walk you through our automation tools and show you how they can solve some of your biggest challenges. Learn the difference automation in the public sector can make thanks to Tungsten Automation.

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