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Document & Workflow Automation Software

Transform your business with our AI-powered document & workflow automation software. Improve accuracy, efficiency, and output with the help of advanced and generative AI.

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Overview

Optimize critical business workflows with AI-powered automation

Digitally transform your business with AI-powered document & workflow automation solutions. Analyze unstructured data from different sources, turning complex information into actionable insights that drive smart, informed decision-making.

Our holistic approach marries advanced artificial intelligence, intelligent document processing, low-code process orchestration, knowledge discovery, robotic process automation (RPA) and other advanced technologies to boost efficiency, productivity, and customer engagement. Companies across industries can now easily overcome their biggest challenges.

An open architecture approach enables seamless integration with your current systems, unifying internal and external processes, applications, and devices. Customize your solutions to fit your business needs with ready-made applications and trusted providers in the Tungsten Marketplace. Choose from multiple deployment options, whether in the cloud or on-premises, to best align to your business environment.

Advanced Artificial Intelligence

Advance proficiency and efficiency with powerful AI capabilities, including document AI, generative AI, decisioning AI, agentic AI, and AI knowledge graphs. Designed to drive responsible innovation, these technologies are guided by ethical AI principles and protected by stringent security standards.

Industry leading intelligent document processing

Automate the extraction of information from unstructured data with our advanced AI, unlocking valuable insights for unparalleled business efficiency.

Low-code process orchestration

Coordinate your digital workflows effortlessly, automating and streamlining processes to reduce errors and maximize your business’s full potential.
Benefits

Achieve measurable results that drive growth and innovation across your organization:

Improve operational efficiency

Streamline operations to achieve unmatched efficiency levels. Intelligent automation customers report as much as a 55% increase in operational effectiveness.

Boost employee productivity

Free your staff from repetitive tasks and watch as employee satisfaction soars, accompanied by a 45% increase in productivity.

Recognize real cost savings

Embrace intelligent automation and join the ranks of enterprises saving over US$1 million. Around half of businesses adopting intelligent automation report these substantial cost savings.

Enhance customer experience

Transform customer service with quick, personalized responses, leading up to a 45% improvement in customer satisfaction scores.

Industry use cases

Explore how AI-powered intelligent workflow automation is transforming industries:

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Banking & Financial Services

Enhance account and loan onboarding and mitigate decisioning risks using AI-driven workflow automation. Maintain regulatory compliance with fully automated anti-money laundering (AML) and Know Your Customer (KYC) protocols.

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Insurance

Streamline policy issuance and accelerate claim settlements. Offer a more efficient and accurate approach to underwriting and fraud detection. Unify data across systems to provide personalized, swift, and reliable service, enhancing overall customer satisfaction.

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Healthcare

Automate healthcare processes to free up medical professionals and focus on what really matters - their patients. Quickly save important patient information from forms to electronic health records in seconds for secure record-keeping.

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Supply Chain

Transform your operations and achieve manufacturing efficiency through automation in inventory control, order fulfillment and vendor management. Streamline your processes, from inventory management to procurement and invoicing, to eliminate manual errors and reduce delays.

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Public Sector

Transform government operations with automation in citizen services, records management, and contract administration. Streamline payment approvals and invoice processing to prevent fund mismanagement. Tailor solutions for precise compliance and data management and enhance data collection with automated form processing.

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Industry recognition

Tungsten Automation is known for being a top company in AI-powered workflow automation. We are setting standards in intelligent automation, document processing, and process orchestration.

Customer stories

Hear from our satisfied customers.

Foundation Home Loans
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“One of our main goals was to empower our existing team to spend more time adding value to our customers, and that’s exactly what Tungsten has helped us to achieve.”
Julie Hood
Project Manager, Foundation Home Loans
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Ryder logo
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“We had five analysts that worked overnight. Instead of using them to solve new problems, they were essentially solving the same problem every night. We’ve automated all of this so now the analysts can work the day shift and do more impactful work.”
Leslie Mandrell
Product Owner at Ryder System, Inc.
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Safe-Guard Products International logo
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"With Tungsten solutions underpinning our mobile app, we can put new capabilities directly into our customers’ hands and help then access the services they need anytime and anywhere – boosting satisfaction and loyalty."
Vice President of Operations
Safe-Guard
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Ron Finemore Transport
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“Our automation journey has taken a number of twists and turns. But what surprised us most has been how simple it has been to introduce quite a complex algorithm into the business to solve a problem that was persistent. We had no alternative other than to do something innovative.”
Darren Wood
General Manager of Technology and Innovation and Acting Business Development Manager, Ron Finemore Transport
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University Hospitals
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“Patient transfer was a manual activity and we saved quite a bit of time by automating it. We started to look into capacity issues and found that automation freed up staff and yielded the time needed to improve patient care.”
Rob Duber
Process Automation Manager, University Hospitals
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Products

Explore our document & workflow automation solutions.

Related resources
FAQs
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Workflow automation software can be used to automate a wide range of processes that your business handles everyday. With the help of both RPA and artificial intelligence (AI), workflow automation can enact processes and complete tasks. While workflow automation was once limited to rule-based, yes-or-no tasks, Tungsten workflow automation leverages AI, enabling your automations to reason, make decisions, and more.

In the healthcare industry, workflow automation can be used to improve medical records management in several ways. With Tungsten, you can automate workflows to securely extract patient data, categorize it, and retrieve it as needed. Plus, enhance patient privacy by reducing the number of eyes on sensitive patient data and eliminate inevitable inaccuracies as a result of human error.

Discover Tungsten’s leading automated workflow software, featuring a powerful combination of AI, intelligent document processes, low-code process orchestration, robotic process automation, and more. Benefits of workflow automation with Tungsten include:

  • Greater efficiency: Integrate Tungsten technology with a range of softwares and systems. Businesses that adopt Tungsten workflow automation have seen increases in operational efficiency up to 55%.

  • Increased productivity: Release your team from repetitive and time consuming tasks. Tungsten is the leader in automating document-intensive workflows that can slow down teams and clog up systems. Tungsten users report productivity increases of up to 45%.

  • Improved customer experience: Your customers will benefit from quicker turnaround times. Partners report up to a 45% improvement in customer satisfaction after adopting Tungsten workflow automation software.

Robotic process automation (RPA) mimics human actions and automates rote, rule-based tasks. For instance, payroll teams can use robotic process automation in invoice processing. They can define a set of yes-or-no requirements that a payment must meet in order to be approved. Robotic process automation can review whether a payment meets each of these rules and approve or disapprove the payment accordingly.

Workflow automation, on the other hand, is the automation of a more complex series of processes. An automated workflow may involve numerous steps, each with their own decision-making processes. Workflow automation may rely on robotic process automation for one or more of these steps. It may also rely on other types of automation, like artificial intelligence, document automation, and more.