Tungsten Automation recognized as a Leader in the first Gartner® IDP Magic Quadrant™.
Smarter Decisions and Smoother Operations Start with Document Intelligence
From documents to decisions, AI-powered document and workflow automation transforms how work gets done.
Understand Every Document
Capture, classify, and extract information from incoming documents -- eliminating manual data entry, improving straight-through processing, and speeding downstream decisions.
Automate Every Process
Streamline how work moves across systems and teams with end-to-end workflow automation that eliminates bottlenecks and keeps work running smoothly.
Unlock Enterprise Knowledge
Surface insights and answers buried within your unstructured content, so teams and AI agents can make faster, more informed business decisions.
Boost Team Capacity
Orchestrate tasks, decisions, and system interactions with AI agents and RPA bots, freeing teams to focus on higher-value outcomes.
Protect your Operations
Maintain governance and reduce risk with automated validation, audit trails, access controls, and secure cloud deployment options built for the enterprise.
Document & Workflow Automation for Every Industry
“Tungsten is the right partner for us because their solution is mature and recognized at a high level in the Gartner Magic Quadrant. That industry validation gives us confidence that we’re working with a leading provider.”
Kevin den Ouden
IT Lead, Cloud – ASN Bank
“Using TotalAgility, Toshiba automated cash allocation and reduced manual effort by 50%, enabling employees to focus on higher-value analytical work.”
Anita Zheng
Financial Controller, Toshiba Australia
“Tungsten technology is helping us shape a much more streamlined approach to warrant processing. We are empowering law enforcement, clerical staff and judicial officers to work more quickly and conveniently than ever before.”
Amitav Thamba
Chief Technology Officer, Marion Superior Court
Recognized by Analysts
Gartner® names Tungsten Automation a Leader in Intelligent Document Processing
Tungsten Automation was recognized as a Leader in the inaugural Gartner Magic Quadrant™ for Intelligent Document Processing (IDP) solutions.
More Resources
Frequently Asked Questions
Workflow automation software can be used to automate a wide range of processes that your business handles everyday. With the help of both RPA and artificial intelligence (AI), workflow automation can enact processes and complete tasks. While workflow automation was once limited to rule-based, yes-or-no tasks, Tungsten workflow automation leverages AI, enabling your automations to reason, make decisions, and more.
In the healthcare industry, workflow automation can be used to improve medical records management in several ways. With Tungsten, you can automate workflows to securely extract patient data, categorize it, and retrieve it as needed. Plus, enhance patient privacy by reducing the number of eyes on sensitive patient data and eliminate inevitable inaccuracies as a result of human error.
Discover Tungsten’s leading automated workflow software, featuring a powerful combination of AI, intelligent document processes, low-code process orchestration, robotic process automation, and more. Benefits of workflow automation with Tungsten include:
-
Greater efficiency: Integrate Tungsten technology with a range of softwares and systems. Businesses that adopt Tungsten workflow automation have seen increases in operational efficiency up to 55%.
-
Increased productivity: Release your team from repetitive and time consuming tasks. Tungsten is the leader in automating document-intensive workflows that can slow down teams and clog up systems. Tungsten users report productivity increases of up to 45%.
-
Improved customer experience: Your customers will benefit from quicker turnaround times. Partners report up to a 45% improvement in customer satisfaction after adopting Tungsten workflow automation software.
Robotic process automation (RPA) mimics human actions and automates rote, rule-based tasks. For instance, payroll teams can use robotic process automation in invoice processing. They can define a set of yes-or-no requirements that a payment must meet in order to be approved. Robotic process automation can review whether a payment meets each of these rules and approve or disapprove the payment accordingly.
Workflow automation, on the other hand, is the automation of a more complex series of processes. An automated workflow may involve numerous steps, each with their own decision-making processes. Workflow automation may rely on robotic process automation for one or more of these steps. It may also rely on other types of automation, like artificial intelligence, document automation, and more.
Automation Solutions for Document-Driven Work
TotalAgility
Transform content-heavy workflows into actionable insights with AI-powered automation.
RPA
Automate repetitive, rules-based tasks across applications with software robots.