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Government Automation & AI for Efficient Services & Operations

Reduce manual work and speed delivery with solutions that fit your requirements and existing systems.

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FedRAMP® High — In Process for Tungsten TotalAgility® | Target ATO: January 2026

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Overview

Work Smarter, Serve Faster.

Governments worldwide face the same pressure: do more with less. Tungsten Automation solutions help agencies increase efficiency and throughput, cut manual steps, and improve accuracy—across citizen services and internal operations. Our portfolio spans IDP, workflow orchestration, AI, knowledge discovery, AP automation, PDF, print management, and e-signature. Deploy in cloud, on-prem, or hybrid, and integrate with your existing systems—no rip-and-replace.
Who We Serve

40+ Years Serving Governments Worldwide

U.S. Federal Agencies and DoD

Stand up secure, auditable workflows that work with legacy systems.

Federal & DoD

U.S. State Government

Digitize high-volume services—benefits, licensing, records—without rip-and-replace.

U.S. State

U.S. Local Government

Speed permits, payments, and records with simple, secure automation.

U.S. Local

International – National Government

Modernize ministries (tax, justice, interior) with compliant, multilingual workflows.

International – Regional / Provincial

Scale programs across health, education, and licensing—fewer handoffs, clearer control.

International – Local / Municipal

Faster city services and citizen correspondence; searchable records by default.

Public Safety & Justice

Case intake, evidence handling, and warrant processing—faster, traceable, secure.

Public Health & Social Services

Eligibility, claims, and communications with less manual review.

Why Tungsten

Why Governments Choose Tungsten

  • Portfolio, not one product: Use intelligent document processing (IDP), workflow automation, knowledge discovery, AP/AR automation, PDF and e-signature, print management—alone or together.

  • Modular rollout: Start where friction is highest; expand as gains compound.

  • Easy integration: Connect to ERPs/CRMs/content systems—no rip-and-replace.

  • Any deployment: Cloud, on-prem, or hybrid to meet policy.

  • Efficiency first: Fewer touches, faster throughput, better evidence.

Outcomes That Matter

70%+reduction in records/filing workflow cycle times

>90%faster turnaround for national census processing

90%of transactions completed using straight-through processing

>50%increase in operational efficiency across programs

*results may vary by customer and use case
Security

Solutions Built for Regulated Environments

  • Security & compliance

    Pass audits, protect data, and clear procurement hurdles. Attestations vary by product (e.g., ISO, SOC 2, GDPR, HIPAA) with controls mapped to government frameworks.

  • Responsible AI

    No black boxes. Designs emphasize transparency, explainability, human oversight, and auditability so you can show how decisions were made—and defend them.
    Why it matters: confidence under scrutiny from IGs, courts, and the press. 

  • Regional fit

    Respect data residency/sovereignty, localization, and policy constraints. Deploy cloud, on-prem, or hybrid to balance modernization with control.
    Why it matters: comply with local rules without slowing the mission. 

  • Operational assurance

    Role-based access, encryption in transit/at rest, centralized logging, change control, and exportable evidence packs for FOI/RTI and internal reviews.
    Why it matters: continuity you can count on—and proof at your fingertips.

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Industry Recognition

Independent Proof. Practical Impact.

Tungsten Automation is recognized by industry analysts and our solutions set standards in intelligent automation, document processing, and process orchestration.
Solutions

Automation Solutions That Drive Government Efficiency

Tungsten TotalAgility lockup

Tungsten TotalAgility

Streamline your processes with TotalAgility, our AI workflow management solution. Discover how automation can transform your business.

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Tungsten ControlSuite lockup

Tungsten ControlSuite

Elevate your print and screen capture capabilities with Tungsten Automation intelligence. Meet, ControlSuite™.

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Tungsten InvoiceAgility lockup

Tungsten InvoiceAgility

An integrated e-invoicing network and invoice capture solution that simplifies accounts payable through AI-powered automation resulting in unmatched speed, accuracy and compliance.

Learn more