Marginalen Bank Harnesses Automation to Shrink the Cost of Compliance

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Know-your-customer (KYC) controls are crucial for banks to ensure regulatory compliance and minimize risk of fraud, but manual processes can reduce efficiency and raise costs. Marginalen Bank is using Tungsten RPA™ to automate due diligence security checks on all loan applicants—saving 16 hours of manual work per day.

Focus

Robotic Process Automation
Know-Your-Customer (KYC)
Compliance Management
Customer Onboarding
Fraud Prevention
Web Data Extraction
GDPR

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Tungsten RPA has transformed our KYC process. With a Tungsten RPA robot performing fraud detection checks, we can rest assured that any high-risk loan applicants will be flagged instantly.

Thomas Holmstrom

Solutions Manager, Marginalen Bank

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About Marginalen Bank

Marginalen Bank offers online and telephone banking to 200,000 customers across Scandinavia. Founded in 2010, the bank employs 300 people and is headquartered in Stockholm, Sweden.

MARGINALEN.SE