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Case Study

South African Bank Leads the Way to Greater Financial Inclusion


More customers complete account-opening process


Customer base and market share



This South African bank is disrupting the market with an innovative mobile app for onboarding customers, driven by Kofax capture technology.By enabling customers to apply for an account on the go—without having to visit a branch—the bank has increased new account openings by 50 percent, growing market share and boosting the level of financial inclusion.

"We have built our success on being there for our customers at every stage in their financial journey, and investing in innovative services like the mobile onboarding app help us to continue delivering experiences that improve people’s lives."
South African Bank

About South African Bank

One of South Africa’s leading banks, this company provides personal, private, business, commercial and corporate banking services to millions of people across the country.


Kofax Mobile Capture SDKKofax CaptureKofax SignDocKofax Transformation