University Hospitals (UH), a leading healthcare system in Ohio, faced rising administrative workloads and increasing revenue cycle complexity. By expanding its intelligent automation program with Tungsten, UH integrated automation directly with EMR and payer workflows to streamline operational and revenue cycle processes, resulting in faster claims resolution, reduced manual effort, and improved financial performance.
With a strong automation foundation in place, revenue cycle operations have become the largest and fastest-growing area of UH’s program. UH is now using Tungsten TotalAgility to support more advanced, end-to-end workflows, enabling teams to manage higher volumes while maintaining focus on higher-value work.
About University Hospitals
University Hospitals is one of the largest and most respected healthcare systems in Northeast Ohio, committed to improving health outcomes through compassionate care, research, and digital innovation.
Products
Tungsten RPA
Robotic process automation (RPA) solutions enable you to automate labor-intensive, multi-step tasks across systems and data sources with no coding.
TotalAgility
Streamline your processes with TotalAgility, our AI workflow management solution. Discover how automation can transform your business.
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