French Insurer Digitizes 20M+ Pages with Tungsten TotalAgility

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A leading French insurer set out to modernize document processing and improve efficiency. By upgrading from Tungsten Transformation to Tungsten TotalAgility, the organization gained more flexible workflows, a simpler interface for users, and smoother integration with its business applications.

Today, more than 20 million pages are processed each year across multiple channels, with a successful shift from paper to digital. The team is now exploring the use of Generative AI within TotalAgility to further improve document recognition, data quality, and service delivery.

Key Outcomes

20M+ pages processed annually across all channels
Successful shift to digital with a significant reduction in paper usage
Flexible workflows and streamlined process management with Tungsten TotalAgility
Preparing to leverage Generative AI to improve document recognition and data quality

The video testimonial is in French

"With Tungsten TotalAgility, we process more than 20 million pages each year while lightening the client interface and simplifying communication. The integrated Generative AI will help us further improve document recognition and data reliability."

Technical Manager,

Major French insurance provider