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A European Insurance Company speeds and standardizes claims processing while broadening data analysis

A major European insurance company wanted to reduce the time it spent processing medical investigation reports. To reduce the workload of its claims teams, the company deployed Tungsten TotalAgility®. The solution cuts report processing times by 80% and frees up staff to focus on more value-add tasks.


Cut in claims processing times


Fewer employees required


Reduced with standardization

“TotalAgility has transformed the way we process claims and provided us with deep insight into the data contained in the reports we read. We’ve redeployed 15 employees from our claims department to other areas of the business that require more creative or strategic work, which represents a major efficiency savings for us.”
Large European Insurance Company