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Regional US Bank Goes Digital to Enhance The Customer Experience and Unlock Huge Cost Savings

Dramatically

accelerates time-to-approval for key customer transactions

Empowers

customer-facing teams with near-instant access to electronic information

Frees dollars

previously spent on shipping paper for investment in new digital services

This bank is making it quicker and easier for customers to open new accounts and apply for credit products with Tungsten TotalAgility®. By enabling teams in branches to capture key documents at the first point of contact with customers, the bank will accelerate time-to-approval for key transactions and save millions of dollars by eliminating the need to ship huge volumes of paper—boosting customer satisfaction and loyalty.

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About Us Regional Bank

This regional US bank provides a variety of services to personal and corporate customers, including branch banking, consumer lending, payment processing, investment advice and wealth management.

Focus

  • Customer Onboarding, Digital Transformation, Multi-channel Capture
We really appreciated the fact that Tungsten went the extra mile to understand our requirements and deliver a solution that will grow with us well into the future.”
Spokesperson
Regional US bank

Products

Workflow Automation

Tungsten TotalAgility

Streamline your processes with TotalAgility, our AI workflow management solution. Discover how automation can transform your business.

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