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Capita Cuts More Than 70% Off the Cost of Processing an Invoice

£ 1 MILLIONCost Savings Per Year

70%Less Processing Costs Per Invoice

400,000Invoices Per Month Processed By Automation

Capita Group plc, a FTSE top 50 company, is the UK’s largest business process outsourcing (BPO) and professional services company, with annual revenues of £2.7 billion. Capita Group’s existing purchase-to-pay (P2P) processes were labour-intensive, requiring significant manual keying and re-keying of inbound paper invoices into SAP. Requiring around 40 employees at multiple UK sites, the process had proved slow and error prone, with inefficient approval cycles and excessive queries.

Focus

  • Automating Purchase-to-Pay Processing

Download Case Study

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“We’ve cut the cost of per-invoice processing to just over £2 (down from £8 per invoice).”

About Capita

Listed on the London Stock Exchange, Capita Group plc is a UK-based provider of business process management and integrated professional support service solutions, employing a staff of 75,000 across 94 multi-service business centres in the UK, Northern Europe, India, South Africa and Dubai. Capita clients include both public (47%) and private (53%) sector organisations.

https://www.capita.com/

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