Buyers can’t give suppliers answers without the right signals
Buyer-supplier networks promised a two-sided marketplace. In practice, being connected isn’t the same as making it easier to pay - or get paid.
In this interview with PYMNTS CEO Karen Webster, Tungsten Automation CEO Peter Hantman explains why Tungsten is extending its invoice-to-pay platform into payment execution with Pay+. When invoice intelligence carries through to the moment money moves, buyers keep control and context. Suppliers get two things that make the connection count: visibility into where their money is, and a choice about when it arrives.
Integrating those into one really brings the potential to unlock new levels of value for buyers and suppliers alike.
Peter Hantman, CEO, Tungsten Automation
Watch the full interview to learn:
- Why the “clear to pay” handoff is a risk. When the payment system receives only an approval signal, it loses the reasoning and human interventions behind that decision.
- What suppliers actually want. The agreed amount, on time, through the agreed method, plus two dates: when the invoice was approved and when funds will land. With those, suppliers can manage cash instead of guessing.
- How payment terms can create options, not trade-offs. The window between approval and payment becomes a menu. Suppliers can take a discount and get paid now, get paid in full on the due date, or wait longer and earn more.
- Where AI earns the right to decide. “The ability for an agent to earn the right to make judgment calls based on evidence requires that the agent be able to access judgment calls made along the way,” Hantman says.
- How the CFO’s math works. The value goes beyond cost takeout in AP and AR. It includes fraud reduction, better working capital and redeploying headcount to where the business is growing.
Products
Tungsten Pay+
Orchestrate payments with invoice intelligence, flexible payment options, and streamlined reconciliation, from payment initiation to settlement.
AP & AR Automation
Learn how Tungsten invoice automation software streamlines and secures your invoicing operations for a more effective workflow.