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Global Freight Carrier Recovers $20M Annually with Tungsten TotalAgility
$20 MillionAnnual revenue recovered
100 MillionBOL pages processed yearly
3 YearsIn production
A major logistics leader operating across more than 220 countries and North America's largest Less-than-Truckload carrier was processing 100 million Bills of Lading pages a year, relying on manual review to identify chargeable service terms like liftgate, call-ups and inside delivery across inconsistent, often handwritten documents. At that volume billable services were routinely missed leaving significant revenue on the table. By implementing Tungsten TotalAgility, the carrier automated BOL classification, keyword extraction and confidence-based routing, consistently capturing every surcharge condition that manual review had previously overlooked and recovering $20 million in annual revenue as a result.
Products
Document & Workflow Automation
TotalAgility
Streamline your processes with TotalAgility, our AI workflow management solution. Discover how automation can transform your business.
