Move Up to TotalAgility: Automated Check Processing

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A leading insurer was struggling with a highly manual check-processing workflow that required teams to re-key payment information multiple times per check. Managing peak volumes added operational complexity and often delayed deposits by a full day. With its accounting platform nearing end of life, the insurer needed a faster, more accurate way to process thousands of checks each month. By partnering with Genus Technologies to move up from Tungsten Capture to TotalAgility, the insurer eliminated manual re-keying, improved scalability during peak periods, and reduced end-to-end processing time from several minutes to under one minute per check.

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"Working with Genus Technologies, we configured TotalAgility to automatically match 90% of paper checks to the correct policies, enabling the team to manage the process efficiently."

Spokesperson

Leading Insurer

"We felt confident that TotalAgility would evolve with us and would be easy to maintain in the long term."

Spokesperson

Leading Insurer

About Genus Technologies

Genus Technologies is a trusted Tungsten Titanium Partner with more than 25 years of experience delivering intelligent document processing and workflow automation solutions. As Tungsten’s first Certified Move-Up Consultant, Genus specializes in guiding organizations from legacy Capture systems to TotalAgility through structured, low-risk modernization projects.

https://www.genustechnologies.com/