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Investment Firm Automates 10 Core Processes and Streamlines Global Operations After Moving Up to TotalAgility

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10Key Business Processes Automated

5 millionPages Per Year Ingested and Processed

220+Concurrent Users Around the World

An independent investment firm was facing growing complexity across its document workflows, relying on manual steps for mailroom processing, KYC checks, fund transfer orders, and accounts payable. With millions of pages processed each year and multiple legacy tools nearing end of life, operational delays and data accuracy risks were increasing. To modernize its approach, the firm partnered with Tungsten Automation to move up from Capture to TotalAgility, enabling more advanced workflows, integrated machine learning, and a single platform to streamline document processing across the business.

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“We were excited by the ability to build more sophisticated workflows in Tungsten TotalAgility. Now that people have seen what it can do, new parts of the business are constantly reaching out for automation. We also saw it offered a relatively easy migration path from Tungsten Capture, protecting our investment in existing automations.”
Technical Business Analyst, Independent Investment Firm

About Independent Investment Firm

A leading European independent investment firm with hundreds of billions in assets under management, more than 5,000 employees, and 30 offices worldwide. The firm leverages Tungsten TotalAgility and Tungsten Capture to modernize workflows in onboarding, fund operations, AP, and enterprise document management.

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