CNV, a federation of trade unions in the Netherlands, partnered with Ricoh to modernize its mailroom operations and better support its 350,000 members. With an aging document capture system and increasing demands on its legal team, CNV sought a more accurate, efficient solution to process incoming correspondence and enable faster access to critical legal documents.
Benefits
- Boosts data capture accuracy by 20%
- Delivers faster access to key documents
- Processes ~3,900 paper documents per year
- Enhances security with role-based user access
- Lays the foundations for a future move to cloud
About Christian National Trade Union Federation (CNV)
CNV is a federation of three affiliated trade unions in the Netherlands, representing 350,000 members. The organization is committed to improving working conditions, fair pay, and job security through legal support and advocacy.
About Ricoh
Ricoh is a global leader in information management and digital services, supporting over 1.4 million businesses—including 84% of the Fortune 500—in unlocking information to improve agility, spark innovation, and create more human, connected work experiences.
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