Catalent Boosts AP Efficiency with Tungsten AP Essentials

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Catalent Pharma Solutions, a global provider of advanced delivery technologies and development solutions for drugs, biologics, and consumer health products, needed a way to streamline its accounts payable (AP) and accounts receivable (AR) processes. Operating a global shared service center, the team struggled with invoice visibility, multilingual communication, and manual query resolution.

To overcome these inefficiencies and improve on-time payments across regions like Belgium and France, Catalent turned to Tungsten AP Essentials.

Key Outcomes

100% multilingual access improved invoice processing across regions
Significant increase in on-time payments after implementing AP Essentials
Faster query resolution via automated workflows and better visibility
Improved collaboration across global teams with localized system access

"Since moving to APS, we've seen a dramatic improvement in on-time payments. Query resolution is much faster now that teams have direct invoice visibility and localized access."

Steve Pegler,

Services Process Optimization Manager, Catalent Pharma Solutions

"APS is a game changer for our global shared service center. The ability for teams to use the system in their native language has made a big difference in how effectively we work together."

Steve Pegler,

Services Process Optimization Manager, Catalent Pharma Solutions

About Catalent Pharma Solutions

Catalent Pharma Solutions is a global leader in enabling pharmaceutical, biotechnology, and consumer health partners to optimize the development, launch, and supply of better patient treatments across more than 80 markets.

https://www.catalent.com