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Case Study

Northwood Health Systems Automates Patient Workflows to Enhance Care


Chart Updates From Hours to Minutes


Administrative Processes


Time for Clinicians

Focused on integrating solid business principles with sound clinical practices, Northwood embarked on an IT strategy to streamline its administrative functions and to integrate clinical records into one harmonious system using AutoStore® from Kofax and Microsoft SharePoint.

“On average, we handle more than 10,000 documents per week, which are submitted in all sorts of ways. Documents are captured either in batches or individually, each with a unique barcode or a standard optical character recognition [OCR] header on one or more pages. Then they are processed, sorted and split as necessary by the Kofax Solution.”
Tom Dzmura
IT Director

About Company

Cradled in the Ohio River Valley, Wheeling West Virginia is home to Northwood Health Systems, a leader in providing quality care for patients of all ages with emotional problems, intellectual disabilities, mental illness, and drug and alcohol addictions. Privately held, Northwood has more than 500 employees and serves 3,000 patients at more than 19 clinical and residential facilities located across three counties in northern West Virginia.


Kofax AutoStore
Kofax ControlSuite


Document Capture
Electronic Health Records