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Case Study

Duncan & Son Lines Connects Dispatch Planners with Timely Logistics Data

11 Hours/Day

Saved by automating logistics data collection


Efficient logistics planning based on timely data


Business growth without an increase in headcount

To protect its margins, Duncan & Son Lines aims to get 6,000 containers per month on the road as soon as they arrive in port, but manually gathering this data from the web increased the risk of delays and demurrage fees. Today, the company uses Kofax RPA™ to capture the data rapidly—boosting efficiency and reducing costs.

"One aspect of the Kofax solution that really impressed us was how quickly and easily we could create, test and deploy robots."
Dorothy VanKoughnet
CIO, Duncan & Son Lines


Founded in 1943, Duncan and Son Lines, Inc. is a family-owned logistics firm focused on international container drayage to and from the ports of Long Beach and Los Angeles, California. Operating over 220 trucks, Duncan and Son Lines offers complete depot services at a 26-acre container yard in Phoenix, Arizona.



Kofax RPA


Robotic Process Automation
Desktop Automation
Order Processing
Invoice Processing