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Case Study

Davies Turner Transforms Customer Service with Real-Time Stock Insights


Bots in production


Minutes to set up a new bot


Of shipments tracked without adding more staff

Freight forwarding and logistics specialist Davies Turner transforms customer service with Kofax RPA™. Automated inventory and order tracking provide customers with on-demand insights into stock and shipments, and help teams work more productively—enabling the company to take on more business without increasing headcount.

“Kofax RPA is very powerful; the things it can do seem almost limitless, and there really doesn’t seem to be anything that Kofax RPA can’t integrate with!”
Emma Curzon
Senior Business Analyst, Davies Turner


Davies Turner is an international freight forwarding company based in the UK. Founded in 1870, the company specializes in shipping and logistics for land, sea and air freight, as well as warehouse management and distribution services.



Kofax RPA
Kofax Capture


Data Aggregation
Web Data Extraction
Robotic Process Automation