Business processes are at their best when there is
a clear, well-defined structure for consistently achieving the desired results
on time and on schedule. Without exerting control over these processes, a more
chaotic approach can lead to adverse effects and real costs for the business.
In areas such as sales, inefficiency might even mean missed opportunities for
revenue. Automated sales order processing can lead to significant improvements
in cycle times and data quality, all while freeing up time within the business
to focus on other important tasks.
Processing a sales order with workflow automation
is simpler when you select a powerful platform, such as Tungsten TotalAgility, and supplement it
with professionally developed third-party solutions from the Tungsten
Marketplace. You can even streamline interfacing with your ERP for sales order
integration. Let's consider where today's processes may not be as efficient as
possible and explore a Marketplace solution that's perfect for the job.
Why Manual Order Processing Doesn't Meet Today's Needs
Despite its speed, manual work might seem practical
because humans remain fully engaged with the process, examining each sales
order and overseeing every step directly. However, the reality is that such an
approach has several flaws. Especially for businesses operating at scale or
preparing for growth, an overreliance on manual work can lead to several
problems.
- Inaccurate order detail extraction due to the need to manually
inspect documents, identify information, and copy or re-key the data.
- SKU mis-matching or no matching at all, leading to incomplete order
information and anomalies.
- Time-consuming efforts to move data into an ERP can introduce new
errors into the data or allow information to slip through the cracks.
- Delayed visibility into financial and sales metrics which
complicates strategic planning.
These and other concerns can necessitate additional
work to correct mistakes, resulting in higher costs and slower results. With
the solution from Genus Technologies for sales order entry automation,
available in the Tungsten Marketplace, you can address each of these concerns.
How to Use TotalAgility for Sales Order Automation
TotalAgility is a richly featured platform for
workflow automation and intelligent document processing. With the addition of the Genus Technologies solution, you can deploy a
ready-to-use process for ingesting sales order-related data and outputting data
that's ready for use in your ERP platform of choice. This automated order entry
system features a design that makes it capable of handling and extracting data
from common document types, including:
- Purchase orders.
- Invoices.
- Order confirmations.
- Order specifications.
- Phone-based order transcriptions.
- Emails.
- Documents, spreadsheets, and more.
Leveraging TotalAgility's capabilities, the
solution then outputs a fully structured sales order that contains details such
as customer information, products ordered, quantities, and prices. The output
is ready for ERP integration, demonstrating the power of document processing
for sales orders when executed properly.
Notable Features in the TotalAgility Automated Sales Order Entry
Solution
Aside from its capability to ingest data from a
wide range of channels, including telephone and web portals, this solution also
features a variety of other enhancements designed to accelerate order
processing and improve quality outcomes. Consider some of the other things
about this solution that could make it an excellent fit for your organizational
needs:
- SKU matching is automatically performed for clearer inventory
management and sales servicing.
- Support for integration with multiple ERPs to simplify data
management.
- Complete order histories and audit trails for every sales order.
- Powerful, richly detailed dashboards built to provide real-time
visibility and a 360-degree view of customer interactions.
- A cloud-based architecture that supports robust scaling in a
secure, compliant environment.
- Custom analytics and reporting to dig into the specifics you need
from your data.
With these capabilities at hand, transforming your
process is easy, and it unlocks benefits such as:
- Drastically reduced intake times for orders, leading to faster
fulfillment and greater customer satisfaction.
- Far fewer errors due to manual data entry and matching.
- Track orders in real-time and derive insights from customer data to
improve outcomes.
- Manage compliance requirements with confidence due to the detailed
audit trails.
- Leverage analytics to inform smarter decisions and spot trends in
customer orders that may indicate patterns of value.
When you can apply intelligent sales order
processing, it's clear that fundamental and positive changes are positive.
Leverage the Marketplace to Improve Operations Today
Whether it's reducing errors or providing a clearer
real-time view of a company's key data points, this Marketplace solution offers
the potential for a high-value ROI on a short timeline, as it can capably
replace manual work. Consider what impact that could have on your operations
today.
Automated sales order processing is not the only
kind of solution available on the Tungsten Marketplace. With options for
TotalAgility and many other Tungsten platforms, a broad range of intelligence
workflow automation is within easy reach today. Find out more about how to
reshape your sales processes and see what else the Marketplace can offer now.