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Customer Onboarding

Think Differently: Unlocking the Value of AI and RPA in Banking

Welcome to the second blog in our series: Kofax Conversations – Thought Leaders Talk “What’s Next” in Digital Banking. Throughout our series, we are featuring exclusive interviews with industry experts to help create a snapshot of where banks are on the digital continuum, where they’re going and the steps they’re taking to get there.

Related: Kofax Conversations Part 1 - What is the future of Digital Banking? It’s whatever your customers say it is.

In part 2 of our series, we asked Mike Quindazzi, Managing Director, PricewaterhouseCoopers (PwC), and Russ Gould, Vice President Product and Solutions Marketing, Kofax, to discuss questions businesses face when incorporating new automation platforms like AI and RPA:

  • How do we create a center of excellence?
  • How can we leverage this technology in the back and front office?
  • What processes will have the highest rate of return?

Ready for more insights? Take a look at a recent panel discussion featuring our experts.