Current workflow automation technology comprises a broad suite of tools capable of effecting significant transformations across organizations of any size. Artificial intelligence is the cornerstone of automation today, but isn’t the only technology at play. Robotic process automation, intelligent processing for documents, and much more all create a streamlined business environment. Tungsten Automation platforms and third-party Tungsten Marketplace solutions offer the strategic automation tools companies need today.

What impacts do such solutions for workflow automation have on a business? How do they alter employee experiences and customer engagement? Here, we focus on how technological advancements continue to create new opportunities for improvement.

Achieving Positive Outcomes With Workflow Automation

Automation technology applied to the appropriate areas of your company confers benefits in several ways. Employees see some of the most immediate impacts, while your customers can ultimately enjoy better service outcomes. From a holistic point of view, the entire organization can benefit from improved outcomes and influence your bottom line. Let’s explore each of these benefits in detail.

Make Tangible Enhanced Operational Efficiencies

The volume and complexity of today’s work mean that even large and skilled teams can spend considerable time crunching through big tasks. Supporting those teams with workflow automation can lead to measurable efficiency improvements. In customer reports, some have seen improvements in their effectiveness of up to 55%. Automation brings speed and versatility to the table to support your teams.

For example, consider the TrombaAI for Onboarding SaaS for Tungsten TotalAgility. This solution, available in the Marketplace, integrates with TotalAgility to provide a brilliant, automated solution for onboarding new clients. A combination of back-end automation and customer-facing self-service tools ensures accurate, prompt data collection and validation while ensuring customers remain in control and informed. Such a solution can reduce team workloads, freeing up time for more active customer-facing operations.

Improved Data Integrity

Data errors are time-consuming and costly to repair. Sometimes, mistakes that slip through the cracks can lead to substantial costs and losses for a business. Improving data integrity is critical, but doing so requires finding support to eliminate manual workflows. Automation creates that opportunity by streamlining document capture, extraction, classification and analysis tasks. Rather than relying on fully manual review, intelligent tools achieve very high accuracy while maintaining the option for manual review.

Tungsten AP Essentials, for example, supports eliminating errors in financial processes. Marketplace solutions that extend AP Essentials, such as X3CloudDocs, further help to improve data integrity. With X3CloudDocs, for example, you can obtain high-quality digital invoice information while maintaining original images and documents for a clear audit trail.

Save Money by Reducing Labor Costs

With fewer manual processes and a reduced rate of errors, you can generate savings on labor costs, too. That doesn’t have to mean reducing headcount. For example, consider the potential impact of automating accounts payable. A common issue for many companies is excessive per-invoice processing costs. By reducing errors and accelerating core parts of the process, cost per invoice drops. Such savings also create opportunities to redirect the attention of your experienced professionals to other projects or roles. Put that experience to work rather than focusing it on tedious three-way matching and reconciliation.

Build a More Satisfying Place to Work

Employees want to use their skills, knowledge and experience. Motivated team members are more likely to contribute high-value ideas that can improve processes or move forward a critical project. When the daily workflow involves extended, time-consuming and tedious projects dominated by manual or slow-moving workflows, though, morale suffers. Teams do not function as cohesively as they could, and boredom creates opportunities for distraction and errors.

Workflow automation takes over the tedium and allows employees to refocus. Automation also frequently reduces communications barriers and data silos, which may enable previously disconnected teams to collaborate. When aligned with your business goals and process needs, automation can significantly boost morale and foster a culture of cooperation.

Discover Tools for Unlocking These Outcomes

The diverse array of technologies supporting workflow automation today means companies have a wealth of opportunities for improving operations. The benefits are prolific, from recognizing big gains in efficiency to boosting employee morale and serving customers more effectively. What path will you take towards unlocking them?

With Tungsten products and the solutions available in the Marketplace, adapting workflow automation technology to your business is simpler than ever. Trusted Tungsten partners make skilled consulting services available to simplify solution adoption. Other solutions are simple to obtain, configure and deploy on short time scales to suit immediate business needs. Start your journey toward effective automation today.