Exploring the TotalAgility to OpenText xECM Connector

In today’s complex information environment, robust data management capabilities have never been more important. Successful decision-making processes often depend on data-derived insights and the benefits of a clear view of the information teams require. Enterprise content management systems (ECMs) such as OpenText xECM make smarter operations possible—if you can reliably get high-quality data into your system—with the Tungsten TotalAgility to OpenText xECM Connector, that’s easy.

Available in the Tungsten Marketplace, this connector by Astral offers a simple yet highly valuable means to link the document intelligence and automation capabilities of TotalAgility with your content management platform. Let’s explore what TotalAgility enables and how your organization could benefit from a connection between it and your OpenText deployment.

How TotalAgility Transforms Document Ingestion

A core element of TotalAgility, alongside its advanced artificial intelligence and deep process orchestration capabilities, is its intelligent document processing functionality. As an industry leader, TotalAgility helps organizations transform documents into accurate, high-quality, and always consistent data. TotalAgility includes hundreds of extraction models suited to many industries and use cases. It supports generative, conversational AI for finding insights within unstructured data.

These capabilities make it an excellent fit for enterprise content management platform integration. With automated document ingestion and extraction processes, it’s possible to populate your xECM deployment with updated information that is up-to-date, accurate and ready to help drive decision-making.

Connecting OpenText xECM to TotalAgility

Bridging the gap between the document intelligence workflows within TotalAgility and the storage and retrieval capabilities of xECM is simple. Developed by Astral, this connector facilitates a direct connection between TotalAgility workflows and your xECM repositories.

When your business ingests and processes information through TotalAgility, this connector makes that data available in OpenText xECM. Configurable options allow for customization of this functionality to direct data flow through your systems. The connector also facilitates uploading to a content server.

Transform Case Management at the Same Time

Astral also includes a framework to implement a full-featured case management solution as part of this connector. The case management dashboard integrates into xECM and significantly improves case workflows. Information processed through TotalAgility and ported into xECM via the connector is readily available within this solution. Other critical documents related to the case and stored in xECM are also available and conveniently reviewed.

Consider an insurance operation typically involving complex case management and many supporting, related documents. With accurate data flowing into your content management system via the TotalAgility connector, a worker can see all the case-relevant information at a glance.

The dashboard provides a means of seeing who’s attached to a case, the case metadata, and documents related to the policyholder’s accounts. In the background, workflow automation and intelligent document processing do the heavy lifting to provide a seamless, accessible experience to users. The result is an environment where it’s simpler to make forward progress on case resolution by avoiding the need for manual document-related tasks.

Supporting Broad Use Cases

Insurance is just one industry use case where this connector can help extend the impact and value of your OpenText xECM platform. Many business processes can benefit from these improved insights and enhanced data accessibility, such as:

• Legal processes, including case management, compliance management and more.
• Accounting and finance processes, including accounts payable/receivable, vendor dispute resolution, and related operations.
• Human resources for interviews, onboarding, and personnel cases.

Take steps towards improving operations in these and other areas through better data visibility today.

Build Valuable Connections With the Tungsten Marketplace

TotalAgility offers organizations a powerful means to implement efficient workflow automation capabilities. Its document intelligence functionality and broader capabilities make it a valuable asset for organizations across many industries. When paired with the robust data management capabilities of a platform such as OpenText xECM, delivering high-quality, actionable data to the right teams is straightforward.

The TotalAgility to OpenText xECM Connector is just one example of a valuable solution in the Tungsten Marketplace. With the opportunity to avoid lengthy development cycles in favor of rapid implementation of new automation capabilities, organizations can see the value of such investments on shorter timelines and with superior impact. Learn more about this connector or investigate additional Marketplace solutions today.