In traditional office setups, the mailroom is one of the informational powerhouses of a business. Mailroom operations might occur out of sight of the average worker, but their impact stretches across the organization. With potentially large volumes of information coming in every day, sorting and classifying that information is fundamental to document routing. Without efficient routing, information doesn’t reach the right people in a timely manner. The knock-on effects of bottlenecks here can be severe.

Today, companies face an even more challenging task: data arrives not just as physical paper in the mail but from a much larger number of channels. Email attachments, web portal uploads, faxes and many other points of origin all send data to the business. Keeping up with that is no easy feat, but a digital mailroom can be a game-changer.

The Digital Mailroom solution by ACMO, available in the Tungsten Marketplace, can transform your operations. Let’s see how.

What a Digital Mailroom Could Do for You

With a digital mailroom powered by Tungsten TotalAgility, you can create a centralized and electronic pipeline for all the document data entering your business every day. One platform provides you with all the tools you need. Automate the organization of documents as they arrive, archive data that is not immediately important, and route documents to the right stakeholders. You can securely grant document access from this platform to ensure that only the right people can see and handle specific information.

Content extraction at the arrival and classification stage can also expedite processes. Individuals or even other automated business processes can receive the extracted data automatically, which accelerates the pace of work and boosts productivity. All of this is possible with the ACMO mailroom solution.

Notable Features of the ACMO Digital Mailroom

We’ve explored some of what’s possible with these solutions, but what will you find in this specific setup? This digital mailroom has many rich features that help it stand out. Some of the most important aspects to note include:

• Support for processing inputs across multiple channels, even messages that originate on social networks.
• Integration with extant workflows for easier adoption and a more significant impact from automatic processing.
• NLP-powered cognitive capture and sentiment analysis for more detailed extraction, classification and routing.
• Machine learning models that continually improve their understanding of relationships between your documents and their destinations.
• Rules-based procedures for specific document types to speed up handling and routing.

These features, alongside in-depth ERP and CRM integration for today’s popular platforms, enable businesses to tap into exciting benefits.

Establish consistency, speed and reliability in your mailroom operations to boost productivity downstream. Fewer errors and enhanced routing ensure that mistakes don’t slip through the cracks. More robust security and accurate filing reduce the risks of non-compliance with internal or external regulations. Further, digitizing mailroom operations can also substantially reduce related costs by ending the need for expansive storage of physical documents and the necessary office space.

Accelerate and Improve Mailroom Operations Today

With the ACMO Digital Mailroom, your organization can transform this fundamentally important operation into a source of versatility and value across the organization. Leverage cognitive capture for document classification and natural language processing for even deeper recognition of document contents. Ingest files from all your most common sources and get them where they need to go on time every time.

From better document routing to lower operating costs, digitizing mailroom operations can bring numerous benefits to your business. Taking your next steps through the Tungsten Marketplace is easy, and so is finding additional solutions to extend your automation investments. Learn more about this solution today to assess its suitability for your needs.