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Press Release

Kofax is the Only Vendor to Rank within the Highest 3 Scores across All Use Cases in the Gartner Critical Capabilities for RPA Report

Irvine, CA – Dec. 10, 2019Kofax®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, today announces Gartner, Inc., the leading provider of research and analysis on the global information technology industry, has released its Critical Capabilities for Robotic Process Automation (RPA). Kofax is the only vendor to rank within the highest three scores for each RPA use case in the report.

“Kofax is riding a wave of momentum right now,” says Chris Huff, chief strategy officer at Kofax. “We’ve listened to our customers and invested heavily in building an integrated platform and partner ecosystem capable of rapidly creating organizational capacity while empowering individual employees. We believe our rankings in the Gartner Critical Capabilities for RPA Report validates our strategy of focusing on enterprise scale and platform capability. We’re humbled by Gartner’s recognition, thankful to our amazing customers and appreciative of the Kofax culture that promotes collaboration, innovation and a sense of purpose. As we enter 2020, we’ll remain laser focused on continuing to deliver the things our customers value most.”

Addressing the needs for a truly scalable enterprise solution, Kofax RPA is complemented by embedded AI, Cognitive Document Automation, Natural Language Processing, and Machine Learning technologies – abilities needed for achieving automation at-scale and ROI.

“Kofax demonstrated significant innovation in 2019 with three major RPA releases with enhancements across many of the critical capabilities assessed in this analysis,” adds Huff. “With advanced OCR, Cognitive Capture, NLP for sentiment analysis and entity extraction, new AI algorithms focused on transforming unstructured data and enhanced ‘human in the loop’ orchestration, Kofax customers are able to cut through the hype with native embedded AI capabilities.”

Organizations continue to look for ways to empower knowledge workers and enhance operational efficiency – one of the three use cases covered in the Critical Capabilities Report. For this RPA use case (Augment Knowledge Workers), Kofax ranked second highest across all RPA vendors, with a score of 4.0 out of 5.0.

“Kofax drives customer value and has the only RPA solution integrated into a single Intelligent Automation Platform for developing, deploying, administering and managing enterprise automation at scale,” says Huff. “It uniquely enables organizations to take automation beyond the inherent limits of RPA, to streamline end-to-end operations while growing topline revenue and delivering frictionless employee and customer experiences.”

1 Gartner Critical Capabilities for Robotic Process Automation by Derek Miers, Marc Kerremans, Saikat Ray, Cathy Tornbohm, July 8, 2019

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Kofax

Kofax software enables organizations to Work Like Tomorrow™ – today. Kofax’s Intelligent Automation software platform helps organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine RPA, cognitive capture, process orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability. Kofax provides a rapid return on investment for over 20,000 customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers its award-winning software and solutions through its direct sales and services organization and more than 650 indirect channel partners and integrators in more than 60 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit