The use cases for robotic process automation are numerous, but charting an RPA path beyond the proof of concept or initial deployment is a struggle for many organizations.
Watch this replay to learn how Duke Energy, one of the largest utilities companies in the U.S., has harnessed the power of Kofax Kapow™ to automate processes across customer service and finance, including how they:
- Prioritized processes most suitable for RPA
- Assembled a team of internal stakeholders
- Realized incredible benefits including 75% automation in one use case
- Are scaling RPA across the organization