AI is Changing How Enterprises Choose IDP Solutions
IDC InfoBrief, Shifting Intelligent Document Processing Solution Deployments in the AI Era, sponsored by Tungsten Automation.
Intelligent document processing (IDP) used to be about reading documents.
Now it is about feeding enterprise AI.
Capture and extraction are no longer enough. Enterprises need trusted, AI-ready data that can move across workflows, systems, and agents without losing accuracy, context, or control.
This reality is forcing business leaders to rethink their IDP approach. The right choice is not just about what is already in the stack. It is about which document intelligence solution can deliver the right mix of accuracy, customization, governance, time-to-value, and AI for each use case.
New IDC research shows how enterprises are reassessing IDP vendor and deployment decisions across hyperscale providers, pure-play/specialized vendors, and LLM-based approaches.
Key findings include:
- 63% are at least likely to change their IDP solution approach in the next 12 months.
- 42% cite accuracy and quality as a top factor in future deployment decisions.
- IDP buyers and users perceive pure-play vendors providing greater accuracy than hyperscalers due to superior out-of-the-box capabilities.
- IT buyers prefer pure-play vendors over hyperscalers because of greater accuracy, enhanced compliance features, and ease of customization.
For AI, IT, COE, and business leaders, the takeaway is clear: advanced document intelligence is becoming a critical layer of their enterprise AI strategy.
Download the IDC InfoBrief, Shifting Intelligent Document Processing Solution Deployments in the AI Era, to see where IDP deployment strategies are heading, and what enterprises should evaluate before choosing their next approach.
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