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British Bakels Cuts Invoice Processing Time by 500+ Hours With Tungsten AP Essentials

556 hoursin the first 3 months live

95%first-pass invoice capture accuracy

Daysnot weeks to complete ERP integration

British Bakels, a leading UK bakery ingredients manufacturer, turned to Tungsten AP Essentials™ to modernize its Accounts Payable operations. The company's AP team was buried in manual invoice keying across inconsistent formats, slowing turnaround, increasing the risk of error, and leaving little real-time visibility into the invoice lifecycle. Compounding the challenge, British Bakels had recently acquired a Liverpool site already using invoice-matching software, meaning any new solution had to preserve those existing capabilities while modernizing the rest of the business.

Partnering with Cobwebb, British Bakels deployed Tungsten AP Essentials to automate OCR- and AI-driven invoice capture, validation, and ERP integration, rolling out the technical integration in days rather than weeks — and saving 556 hours of processing time in the first three months alone.

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"I particularly like the paperless side of things, and the purchase-to-pay process is the next area where we aim to move forward with automation. I would absolutely recommend Cobwebb and Tungsten. The communication, the product, and the implementation were all fantastic. We’re already seeing the results"
Sophie
Project Coordinator at British Bakels

About British Bakels

British Bakels is a UK manufacturer and distributor of bakery ingredients, serving artisan, industrial, and retail bakers with products tailored to each market sector. Backed by dedicated sales, technical, and customer service teams, the company supports customers of every size with formulation, packaging, and equipment expertise.

https://www.britishbakels.co.uk/

About Cobwebb

Cobwebb Communications is a UK-based automation specialist with over 35 years of experience helping businesses modernize document management and Accounts Payable processes. As a trusted Tungsten Automation partner, Cobwebb delivers AP automation, AI-powered OCR capture, and seamless ERP integrations for organizations running Infor and other enterprise systems.

https://cobwebb.com/

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