NHS Shared Business Services (SBS) manages invoicing and payment processes for NHS organizations across the UK. To modernize operations and reduce manual effort, NHS SBS is transitioning from manual invoice handling to a more efficient, automated workflow.
With a long-standing partnership with Tungsten Automation, the team is now focused on improving OCR capabilities and moving from Tungsten Capture to AP Agility over the next 12–18 months. These enhancements are designed to improve speed, accuracy, and quality while reducing overhead and enabling faster resolution of finance-related queries.
Key Outcomes
- Improved invoice processing speed and accuracy
- Reduced manual tasks through OCR enhancements
- Transition to AP Agility planned within 12–18 months
- Faster query resolution with automated workflows
Focus
- Tungsten AP Agility
About NHS Shared Business Services
NHS Shared Business Services (SBS) provides critical back-office support including finance, procurement, and workforce services for NHS organizations across the UK. Their solutions help reduce costs and improve efficiency across the healthcare system.
Products
Tungsten AP Agility
Tungsten AP Agility is your accounts payable automation solution, so you can reduce costs, speed processes, improve quality and strengthen internal controls.
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