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Region Stockholm's Digital Transformation with TotalAgility

4 million

Documents automated a year

100%

Digitization of patient records

Improves

Patient Safety by ensuring critical information is available faster

In this case study, we explore how Region Stockholm partnered with Fältmans and Tungsten Automation to address critical challenges in their digital transformation journey. Region Stockholm’s main objective was to reduce the reliance on manual processes within healthcare administration and primary care, creating a streamlined, unified system to manage patient documentation more efficiently. Despite digitizing around 70% of patient records, 30% still required manual handling, which led to delays, potential errors, and increased workloads for healthcare staff.

To overcome these challenges, Region Stockholm sought a solution that could integrate seamlessly with their existing systems while automating manual processes. Their goal was to ensure faster, more accurate patient information processing, ultimately improving patient safety and the quality of care. This case study outlines how Fältmans, leveraging their expertise with Tungsten Automation’s TotalAgility platform, successfully guided Region Stockholm through this transformation.

Meet Region Stockholm

Region Stockholm works to ensure that you who live in Stockholm County have good health. When you get sick, you get care and we support you during all stages of life to prevent illness and facilitate a healthy lifestyle.

Visit Region Stockholm

Download Case Study

Meet Fältmans

Fältmans is a Swedish software and consulting agency specialized in invoice AP automation, e-invoices, and business process automation. We are resellers of renowned software applications from Tungsten Automation (formerly Kofax and ReadSoft) and provide niche B2B consulting to ensure your installation is adapted to your processes for both on-premise and cloud-based installations.

Visit Fältmans

This automated flow means shorter lead times and manually documented patient information is available in the medical record system faster. In this way, TotalAgility contributes to improved patient safety and better service.
Luciano Dani,
Service responsible for Middle Storage, Application Platforms, and Digital Development at Region Stockholm.
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