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AIA Rolls Out First-In-Market, 100% Paperless Insurance Applications on Tablets

Challenge

In 2012, AIA launched iPoS in Singapore, letting advisors hold paperless, tablet-based meetings with e-signatures, making sales smoother, more engaging, and compliant with regulations.

Solution

AIA leveraged Kofax technology to integrate
e-signature capabilities in its iPoS on Apple® iPads.

Results

At the time of this writing, the AIA interactive point of
sale (iPoS) project represents the largest deployment
of e-signature technology by a single company.

AIA achieves historic rollout of first-in-market technology to insure customers using Tungsten e-signature solution.

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About AIA Group Limited

AIA Group Limited and its subsidiaries comprise the largest independent publicly listed pan-Asian life insurance group. It has operations in 17 markets in Asia-Pacific – wholly-owned branches and subsidiaries in Hong Kong, Thailand, Singapore, Malaysia, China, Korea, the Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand, Macau, Brunei, a 97 percent subsidiary in Sri Lanka, a 26 percent joint venture in India and a representative office in Myanmar.

Focus

  • Customer onboarding for insurance

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