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The Kofax “What’s Your Tomorrow?” Awards Program
Press Release

Kofax 2021 Customer Excellence Awards for Digital Workflow Transformation

12 Customers Honored at Kofax Accelerate 2021 for Intelligent Automation Innovation

Irvine, CA – June 16, 2021 – Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, today announces the recipients of the 2021 Kofax Customer Excellence Awards at Accelerate 2021, Kofax’s virtual customer event. Customers submitted nominations for recognition in four award categories for each of the Americas, EMEA and APAC regions:

  • Innovation Excellence: Celebrating technical innovation with Kofax’s solutions that delivered recognizable value using a cutting-edge approach.
  • Changemakers: Recognizing customers who delivered significant changes transforming businesses and lives.
  • Lifetime Achievement: Honoring longtime Kofax customers whose automation programs have delivered consistent results over time.
  • Customer’s Choice: A special award chosen exclusively by the Customer Excellence Award nominees.

Kofax also singled out one additional ‘Stand-Out’ in each region for special recognition of exceptional achievements.

“This year’s impressive roster of Customer Excellence Award recipients exemplifies how organizations are harnessing Kofax intelligent automation to truly Work Like Tomorrow™—today,” says Kathleen Delaney, Kofax’s Chief Marketing Officer. “They represent the diversity of our 25,000+ customer base and share a common vision of the power of digital transformation to streamline operations, enhance the customer experience and enrich employee satisfaction. We congratulate all of our winners, finalists and semifinalists on their accomplishments.”

The 2021 Kofax Customer Excellence Award recipients are:

The Kofax Customer Excellence Awards


Innovation Excellence: Duke Energy, Charlotte, North Carolina. Duke Energy is one of the largest energy-holding companies in the United States, providing electricity and natural gas across seven states, and renewable power across 19.

Changemakers: University Hospitals, Cleveland, Ohio. University Hospitals (UH) serves the needs of patients through an integrated network of 23 hospitals, more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.

Lifetime Achievement: Cerner, North Kansas City, Missouri. Cerner works at the intersection of healthcare and information technology to connect people and systems around the world.

Customer’s Choice: University Hospitals

Stand-Out: Ryder System, Inc. (NYSE: R), Miami, Florida. With operations in the United States, Mexico, Canada and the United Kingdom, Ryder provides supply chain, dedicated transportation and fleet management solutions to some of the world’s most recognized brands.


Innovation Excellence: DB Schenker, Essen, Germany. DB Schenker is committed to providing innovative supply chain solutions challenging the status quo. As a global industry leader with more than 140 years of logistics experience, the company is proud to support industry and trade in the global exchange of goods.

Changemakers: ABN AMRO, Amsterdam, Netherlands. ABN AMRO is one of the leading banks in the Netherlands. With a main focus on Northwest Europe, the bank provides loans, mortgages and other banking services and solutions to companies and individuals.

Lifetime Achievement: Rabobank, Utrecht, Netherlands. A cooperative bank headquartered in the Netherlands, and operating across 38 countries, Rabobank is a global leader in food and agricultural financing and sustainability-oriented banking.

Customer’s Choice: Borusan Cat, Istanbul, Turkey. Borusan Cat, part of Borusan Group, has been a Caterpillar representative since 1994, operating across Turkey, Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan and the Far East of Russia.

Stand-Out: Borusan Cat


Innovation Excellence: PT Bank Danamon Indonesia Tbk, Jakarta, Indonesia. Bank Danamon established in 1956, is part of the MUFG global financial group, and is one of Indonesia’s largest financial institutions, operating across 34 provinces.

Changemakers: AIA Singapore, Singapore. AIA Singapore has been serving generations of Singaporeans since 1931 and is committed to helping people live healthier, longer, better lives. AIA Singapore is part of the AIA Group which comprises the largest independent, publicly listed pan-Asian life insurance group, with presence in 18 markets.

Lifetime Achievement: Decipha, Australia. Decipha creates tailored inbound information management solutions for today’s business challenges.

Customer’s Choice: Ron Finemore Transport, Wodonga, Victoria, Australia. A family-owned, regionally based business, Ron Finemore Transport operates an extensive road freight network across all eastern seaboard capital cities providing a range of transport and logistic solutions to help customers meet their supply chain demands in the food distribution, food manufacturing, and petroleum distribution sectors.

Stand-Out: Ron Finemore Transport

In addition to the award recipients above, Kofax recognizes the following semi-finalists:

  • Crete Carrier Corporation
  • DBS Bank Singapore
  • Devro
  • DSV
  • Energizer
  • Foundation Home Loans
  • GBU Financial Life
  • Globus
  • Gray Box Solutions
  • Guess Europe
  • KPMG Romania
  • Lyons Davidson Solicitors
  • O-I
  • Optima Legal
  • Pella
  • Randstad
  • Stolt Tank Containers
  • Tangoe
  • UFP Industries
  • Werner

About Kofax

Kofax enables organizations to Work Like Tomorrow™—today. Our Intelligent Automation Platform and Solutions improve business critical operations through actionable insights and data-intensive workflow automation. Customers realize faster time-to-value and increased competitiveness, growth and profitability by combining Kofax’s cognitive capture, RPA, process orchestration, analytics and mobile capabilities while increasing business resiliency and mitigating compliance risk. For more information, visit Read more on the Kofax Blog and follow us on LinkedIn and Twitter.



The Kofax “What’s Your Tomorrow?” Awards Program

Proudly Showcasing Our Customers

Watch these short videos to see how our award-winning customers have leveraged Kofax intelligent automation.