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Robotic Process Automation

Top 5 Trends to Consider When Enhancing Your RPA Implementation

According to a recent AIIM Emerging Technologies report, the buzz around robotic process automation (RPA) shows no signs of slowing. With the many benefits a digital workforce can provide to almost any organization – improved compliance, faster turnaround times for customers, better data quality and ROI within a year on average – it’s not difficult to see why. Yet research shows that only 3% of organizations are scaling RPA to a level of 50 or more software robots. What’s holding them back from seizing the true benefits and potential of RPA?

Here is a snapshot of the top 5 takeaways from the research that help shed some light on the challenges and opportunities for RPA deployments today:

1. Despite two decades of BPM implementations, full process automation is more the exception than the rule.

These processes are less than 50% automated...

2. Across every core back-end business process, unstructured and semi-structured information (i.e., content) represents a significant obstacle to full automation.

Managing unstructured information in this process is a challenge...

3. ...And organizations expect the unstructured information problem – information chaos – to get much worse in the next 2 years

Think about all of the information in your organization.

4. RPA technologies are a vehicle to more fully leverage existing BPM and ECM investments.

Do you have an active Robotic Process Automation (RPA) implementation in your organization?

5. RPA systems need enhanced content capabilities to be fully effective.

Processes with lots of documents and informal communications create problems for most RPA tools.

Unstructured information is the Achilles' Heel for many RPA implementations.

AIIM Emerging Technologies Report:
Enhancing Your RPA Implementation with Intelligent Information

Get Report